KChat — Terms of Service

Effective Date: 8 September 2026 Last Updated: 8 September 2026 Version: 1.0 (public beta edition)

These Terms of Service ("Terms") govern your access to and use of KChat (the "Service"), a local-first AI chat application for desktop computers, together with its account portal, website, and gateway, operated by Karya, a partnership firm registered under the Indian Partnership Act, 1932 (Registration No. 3263 of 2026), having its principal place of business in New Delhi, India ("Karya", "we", "us", "our"). KChat is also styled "Karyachat" in some places.

By creating an account, buying a plan or top-up, installing the app, or otherwise using the Service, you ("you", "your", "User") agree to be bound by these Terms. If you do not agree, do not use the Service.

Please read these sections carefully. They explain that your chats and files live on your own computer and that we cannot recover them (§9), limit our liability (§18), require you to indemnify us if you use the Service for business (§19), and govern how disputes are resolved (§22).

KChat is in public beta — see §15.

If you are a consumer in the EU, EEA, or UK, you have a statutory right to cancel within 14 days — see §7. Nothing in these Terms removes rights your local law gives you that cannot be waived by agreement.

Contents

  1. Definitions · 2. The Service ·
  2. Eligibility · 4. Accounts & devices ·
  3. Plans, allowance & top-ups ·
  4. Payment, billing & auto-renewal ·
  5. Right of withdrawal ·
  6. Cancellation & refunds ·
  7. Your content stays on your device ·
  8. What leaves your device ·
  9. AI output · 12. Web search ·
  10. Code sandbox & generated files ·
  11. Acceptable use ·
  12. Beta, updates & installers ·
  13. Our IP · 17. Third parties ·
  14. Liability ·
  15. Indemnification ·
  16. Privacy & data protection ·
  17. Suspension & termination ·
  18. Governing law ·
  19. Changes ·
  20. General · 25. Contact

1. Definitions

"Allowance" means the monthly budget of AI usage included in your Plan, shown to you in the app as a percentage used.

"App" means the KChat desktop application for macOS and Windows.

"Business User" means a User who accesses the Service wholly or mainly for purposes relating to their trade, business, craft, or profession, including any User acting on behalf of an entity.

"Consumer" means an individual User acting wholly or mainly outside their trade, business, craft, or profession.

"Content" means messages, prompts, uploaded files, images, memories, and any other material you submit to or store in the App.

"Device Key" means the credential the Gateway issues to each signed-in installation of the App so it can make Requests under your Plan. You never see it and must not attempt to extract it.

"Gateway" means the server we operate at kchat-api.the-karya.com that receives Requests from the App, meters usage, and forwards Requests to the Model Provider.

"Library" means files you choose to keep permanently in the App.

"Model Provider" means OpenRouter and the third-party inference endpoint it routes a Request to under the restrictions in §10.5.

"Output" means any content produced by the Service in response to your Content, including replies, summaries, transcriptions of scanned pages, chat titles, and files generated by the code sandbox.

"Plan" means a monthly subscription tier (currently Tiny, Starter, Plus, and Pro, plus Enterprise by contract).

"Portal" means the account pages at chat.the-karya.com/account.

"Request" means a single call from the App to the Gateway carrying the Content needed for the model to answer.

"Top-up" means a one-off purchase of additional AI usage that does not expire monthly.

2. The Service

2.1. KChat is a ChatGPT-style assistant that runs on your own computer. It provides AI chat, a longer-thinking mode, document upload and a permanent Library, memory across chats, optional in-chat web search, a local code sandbox that can produce files such as PDFs and spreadsheets, chat search, and export.

2.2. Local-first. Your chats, files, memories, prompts, and settings are stored in a database inside the App on your computer. We do not host, sync, back up, or hold a copy of them. See §9.

2.3. AI is central to the Service. Every answer is produced by an AI model operated by a third-party Model Provider. The Content needed to answer a Request is transmitted through our Gateway to that provider. See §10, §11, the AI Transparency Notice, and the Privacy Policy.

2.4. One model, our choice. The App offers one assistant. The underlying model and Model Provider are selected by us and may change without an App update — see §11.6.

2.5. Platforms. The App supports macOS 13 or later on Apple silicon and Windows 10 or later on x64. Other platforms are not supported.

2.6. The Service is offered worldwide, subject to §24.7 (export control and sanctions).

3. Eligibility

3.1. You must be at least 18 years old. The Service is a professional tool and is not directed to anyone under 18. We do not verify age; by using the Service you confirm that you meet this requirement.

3.2. You must have the legal capacity to enter a binding contract. If you accept these Terms on behalf of an entity, you warrant that you are authorised to bind that entity, and "you" includes that entity.

3.3. You must not be located in, or ordinarily resident in, a country or territory subject to comprehensive sanctions, and must not be a person with whom dealings are prohibited under applicable sanctions law.

4. Accounts & devices

4.1. You sign up with an email address and password through our identity provider. You must verify your email address before the Service can be used. Sign-in opens in your normal web browser and returns you to the App.

4.2. You are responsible for the accuracy of your registration details, for keeping your credentials secure, and for all activity under your account and on every device signed in to it.

4.3. Devices. Each installation of the App that you sign in to receives its own Device Key. The Portal lists your signed-in devices by the computer's name and lets you sign out any one of them, or all of them. Sign out a device before you sell, return, or lose it.

4.4. Notify us at support@the-karya.com immediately if you suspect unauthorised access.

4.5. One person, one account. An account is for one individual. Do not share an account or a Device Key, and do not create multiple accounts to obtain additional Allowance or evade a limit. Company seats are offered under Enterprise agreements — see §5.7.

5. Plans, allowance & top-ups

5.1. Plans are a monthly Allowance. Each Plan includes a monthly budget of AI usage. The App shows how much of it you have used as a percentage. Plan names, prices, and inclusions are published on the Plans page and may change prospectively as underlying costs change.

5.2. Warning and hard stop. The App warns you at 80% of your Allowance. At 100%, sending is paused until the next monthly reset, an upgrade, or a Top-up. You can still read, search, and export everything on your device.

5.3. Reset. Your Allowance resets at the start of each billing period. Unused Allowance does not carry over.

5.4. Top-ups. You may buy additional usage as a one-off Top-up from the Portal, within the minimum and maximum amounts shown there. Top-up balance is used only after your monthly Allowance is exhausted and does not expire while your account remains active.

5.5. Allowance and Top-ups are not money. They are a limited licence to use the Service. They are not legal tender, e-money, a prepaid payment instrument, a security, or a stored-value product; they carry no cash value, cannot be redeemed, exchanged, transferred, or withdrawn for cash, and are not transferable between accounts.

5.6. Metering. Usage is metered by our Gateway, which is the single source of truth for how much of your Allowance you have used. We meter tokens and cost. We do not meter or store what you asked or what the model answered.

5.7. Enterprise. Company seats, central billing, and single sign-on are sold under a separate written agreement. Where an Enterprise agreement conflicts with these Terms, the Enterprise agreement prevails.

5.8. Included features. Web search, document parsing, memory, and the local code sandbox are included in every Plan and are not separately metered. They are subject to fair-use limits and may be modified or withdrawn.

5.9. We may apply per-request caps, fair-use limits, and rate limits, and may require an upgrade where usage materially exceeds normal good-faith use or degrades the Service for others.

6. Payment, billing & auto-renewal

6.1. Payment processing. Payments are processed by Razorpay, an RBI-licensed payment aggregator, in your web browser on the Portal. The App never handles payment. Karya is the merchant of record. We do not receive or store your card details.

6.2. Prices, currency, and taxes. Plan prices are shown in US dollars per person per month as the reference price. You are charged in Indian rupees at our then-current exchange rate, which includes a small buffer, and the rupee amount is shown before you pay. GST is added at payment where we are required to collect it. Your bank may add its own foreign-transaction or conversion fees, which are your responsibility.

6.3. AUTO-RENEWAL — please read. Where you buy a Plan:

6.4. Price changes. We may change Plan prices on notice. A change takes effect at your next billing period after notice. Because you are charged in rupees, the rupee amount may also move with the exchange rate; the Portal shows the current amount before each renewal. If you do not accept a change, cancel before it takes effect.

6.5. Plan changes. An upgrade takes effect immediately. A downgrade or cancellation takes effect at the end of the current paid month.

6.6. Failed payment. If a renewal payment fails, your Allowance is frozen and sending is paused. Your account is retained for 30 days, during which you may reactivate by settling the outstanding amount. After that we may close the account under §21.5. Nothing on your device is affected by a frozen account.

6.7. Invoices. Invoices and receipts are issued by Razorpay and are available from the Portal.

7. Right of withdrawal — EU/EEA and UK Consumers

7.1. If you are a Consumer in the EU, EEA, or UK, you have the right to withdraw from a purchase within 14 days of the contract being concluded, without giving a reason.

7.2. How to withdraw. Tell us by a clear statement — email support@the-karya.com or use the cancellation option in the Portal. You may use the model withdrawal form in the Refund & Cancellation Policy, but you do not have to.

7.3. Effect. Where the right of withdrawal applies and has not been lost under §7.4, we refund all payments received within 14 days of being informed, using the same payment method, at no charge to you, subject to the deduction in §7.5 for Allowance you have already used.

7.4. IMPORTANT — immediate access. The Service gives you access to AI usage immediately on purchase. Where, at purchase, you expressly request that we begin providing the Service immediately and acknowledge that you thereby lose your right of withdrawal once performance has begun, the 14-day right no longer applies after you have started using your Allowance.

7.5. Where you have used only part of what you bought before withdrawing, we may deduct a proportionate amount for the Allowance actually consumed.

7.6. This section applies in addition to the general cancellation terms in §8 and prevails over them for EU/EEA/UK Consumers.

8. Cancellation & refunds

8.1. You may cancel a Plan at any time from the Portal. Cancellation takes effect at the end of the paid month; you keep your Allowance until then. Nothing is charged after that. We do not pro-rate unused portions of a paid month.

8.2. Outside the statutory rights in §7 and any other mandatory law, Plan fees and Top-ups are non-refundable.

8.3. We refund in full where we charged you in error, where a Top-up was paid but not credited, where the Service was materially unavailable for an extended period during your paid month, or where a refund is required by law. See the Refund & Cancellation Policy for the process and timelines.

8.4. No refund is given where an account is terminated for breach of these Terms or the Acceptable Use Policy.

9. Your content stays on your device

9.1. You own your Content. We claim no ownership of your messages, files, memories, prompts, or Output.

9.2. Where it lives. Your Content is stored in a database inside the App, in your user profile on your computer — on macOS under ~/Library/Application Support/KChat, on Windows under %APPDATA%\KChat. Uploaded file bytes are stored on your disk. We run no server that holds a copy. There is no sync between your computers, no cloud backup by us, and no way for our staff to read your Content.

9.3. Consequences you must accept.

9.4. Export. The App can export every chat as readable Markdown and every Library file as its original bytes to a folder you own, by default Documents/KChat Exports. Use it.

9.5. Licence to us. You grant us a limited, non-exclusive, worldwide, royalty-free licence to transmit and process your Content solely to operate the Service for you — that is, to relay each Request through the Gateway to the Model Provider and return the Output. This licence ends when the Request completes. We store none of it.

9.6. Your warranties. You represent and warrant that you own or have all necessary rights to your Content, and that submitting it to the Service does not infringe any third party's intellectual property, privacy, confidentiality, or other rights.

9.7. Feedback. If you send us feedback or feature suggestions, we may use them freely and without obligation to you.

10. What leaves your device

Nothing in this section changes §9. It lists precisely what does leave, so that you can decide what to put in.

10.1. Each Request carries the current message, the earlier turns of the same chat up to a context limit, the extracted text of files attached to that chat, and the memories that apply, if memory is on for that chat. A Request never contains your other chats, your whole Library, your name, or your email address. The model does not know who is asking.

10.2. Scanned pages. A PDF with no text layer is read by rendering each page to an image and sending it, through the Gateway, to the model for transcription. Pages are capped per file.

10.3. Memory. Facts the App remembers about you are extracted by the model and, where an embedding model is used, sent through the Gateway for embedding. The memories themselves and their vectors are stored on your device. You can turn memory off per chat or globally and delete any memory.

10.4. The Gateway sees your account identifier, your Plan and usage, the name of the device the Request came from, and, for each Request, the time and the number of tokens in and out. It is configured not to log Requests or Output and stores none of their text.

10.5. The Model Provider sees the content of each Request in order to answer it. We require OpenRouter's zero data retention routing and deny endpoints that collect data, so the content is processed for the answer and is not retained or used to train. If no permitted endpoint is available, the Request fails instead of being sent elsewhere. The current routing providers are listed in the Privacy Policy.

10.6. Web search is covered in §12; crash reports and updates in §15.

11. AI-generated output

11.1. You are interacting with AI. Every reply, summary, transcription, chat title, and sandbox-generated file is AI-generated content.

11.2. Output is probabilistic. It may be inaccurate, incomplete, out of date, biased, or simply wrong. It may vary between runs for identical input. We do not warrant that Output is accurate, original, non-infringing, or fit for any purpose.

11.3. You must review Output before you rely on it. Do not use Output in medical, legal, financial, tax, employment, safety-critical, or regulatory contexts without qualified human review. You are solely responsible for what you do with it.

11.4. Similarity. AI models are trained on large datasets and may produce Output that resembles existing work. We make no representation that Output is original or free of third-party rights. Check before commercial use.

11.5. Ownership of Output. As between you and Karya, you own the Output generated from your Content, subject to the terms and licences of the underlying model and Model Provider. We make no representation that Output is copyrightable or that you hold enforceable rights in it — in several jurisdictions, purely AI-generated material may not attract copyright protection.

11.6. Model changes. The model, the Model Provider, and their versions may change at our discretion to improve quality, cost, latency, or availability, without an App update. Such changes may alter the style or characteristics of Output. We are not liable for changes attributable to a Model Provider or model update.

11.7. AI transparency. Where required by law — including Article 50 of the EU AI Act — we disclose that you are interacting with an AI system. If you publish Output, you are responsible for any disclosure the law requires of you. See the AI Transparency Notice.

12.1. Off by default. Web search runs only when you turn it on for a chat, or enable the account-level automatic search setting. Each search is shown to you before it runs unless you have enabled automatic search.

12.2. What happens. Before a query leaves your device, the App removes common personal identifiers — email addresses, phone numbers, card and account numbers, postal addresses, and your own name. The remaining terms go to our Gateway, which passes them to a private search service we run and then fetches the result pages itself. Search terms and fetched URLs are not logged by the Gateway.

12.3. What is outside our control. Our search service forwards queries to public search engines, which see the terms from our Gateway's address. Those engines are not covered by the Model Provider's zero-retention commitment. Do not include confidential information in a query you allow to be searched.

12.4. Web search is included in your Plan, not metered, and subject to fair-use limits. Results are third-party content; we do not vouch for their accuracy.

13. Code sandbox & generated files

13.1. The App includes a code sandbox that lets the model run code to produce files — reports, spreadsheets, charts, presentations. The sandbox runs entirely on your device, in an isolated runtime with no network access and no access to your file system beyond the files handed to it.

13.2. Files it produces are saved where you choose, by default your Downloads folder. They are Output under §11. Review them before you rely on them.

13.3. Do not attempt to use the sandbox to escape its isolation, attack your own or anyone else's systems, or run code you are not entitled to run.

14. Acceptable use

Your use of the Service is governed by the Acceptable Use Policy, which forms part of these Terms. In summary, you must not use the Service to break the law, infringe others' rights, generate harmful or deceptive content, attack or overload our systems, share accounts or extract Device Keys, evade limits or billing, or build a competing model or service. Breach may result in suspension or termination without refund.

15. Beta software, updates & installers

15.1. Public beta. KChat is beta software. It will have bugs, some of which may affect your data. Back up and export regularly. We may change or remove features between releases. Consumer statutory rights are unaffected.

15.2. Unsigned installers. During the beta the installers are not yet code-signed. Your operating system will warn you when you open them. Only download KChat from links on chat.the-karya.com, which redirect to our official releases repository on GitHub. Do not install KChat from anywhere else. We will sign releases before general availability.

15.3. Automatic updates. The App checks for updates from our official releases repository on GitHub, downloads them quietly, and installs them when you quit. GitHub sees your computer's address when this happens. Updates may migrate your local database; we test that data survives updates, but see §9.3.

15.4. Crash reports. On first launch the App asks whether to send crash reports. The default is "Don't send." If you opt in, a report contains only the App version and a sanitised stack trace — never chat content, file content, or device identifiers. You can change your choice in settings.

15.5. We may end the beta, change Plans, or require a fresh sign-in when we move to general availability, on notice.

16. Intellectual property

16.1. The Service — including the App, the Gateway, the Portal, the website, their software, interface, design, prompts, skills, workflows, documentation, and the names "Karya", "Karyachat", and "KChat" — is and remains our property or our licensors'. These Terms grant you no ownership in it.

16.2. We grant you a limited, revocable, non-exclusive, non-transferable licence to install and use the App on computers you control and to use the Service in accordance with these Terms for the duration of your access.

16.3. You must not copy, modify, reverse-engineer, decompile, or attempt to extract the source code, prompts, model configurations, Device Keys, or architecture of the Service, except to the extent that restriction is prohibited by applicable law or permitted by an open-source licence that applies to a component.

16.4. Open source. The App is built on LibreChat and other open-source software, including a bundled MongoDB database engine, each under its own licence. Those licences govern those components, and nothing in these Terms limits the rights they give you. They do not grant you rights in our proprietary layers. See the Copyright & Intellectual Property Policy.

17. Third-party services

17.1. The Service depends on third parties — the Model Provider, our identity provider, our payment processor, our hosting provider, GitHub for downloads and updates, and the public search engines behind web search. We identify them to customers on request.

17.2. We do not control their availability, performance, security, or terms, and are not liable for their acts, omissions, outages, changes, or discontinuation, subject to §18.6.

17.3. Where you open a link, download a file, or export to another application, your use of it is governed by that provider's terms and is at your own risk.

18. Disclaimers & limitation of liability

18.1. "As is". To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and accuracy.

18.2. No uptime guarantee. We do not guarantee uninterrupted or error-free access. The Gateway may be unavailable for maintenance, updates, or causes beyond our control, including Model Provider and infrastructure outages. The App continues to open and show your history without a connection; only sending needs one. Enterprise agreements may carry a separate service level.

18.3. LIABILITY CAP — BUSINESS USERS. To the maximum extent permitted by law, our total aggregate liability to a Business User arising out of or in connection with these Terms or the Service — in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the greater of (a) the total fees you paid us in the 3 months immediately preceding the event giving rise to the claim, or (b) USD 100.

18.4. LIABILITY — CONSUMERS. If you are a Consumer, we are liable for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. We are not liable for unforeseeable loss, or for loss arising from your use of the Service for any business purpose. Nothing in these Terms affects your statutory rights as a consumer, including rights to a service performed with reasonable care and skill and to remedies where it is not.

Subject to §18.6, and to the extent permitted by the law that applies to you, our total aggregate liability to a Consumer shall not exceed the total fees you have paid us under these Terms. Where the mandatory law of your country of residence does not permit a limitation at that level, the lowest limitation it does permit applies instead.

18.5. Exclusion of consequential loss. To the maximum extent permitted by law, we are not liable for indirect, special, incidental, punitive, or consequential loss, including loss of profit, revenue, data, goodwill, business opportunity, or reputation — except that this exclusion does not apply to a Consumer to the extent such loss was foreseeable.

18.6. Liability we do not exclude. Nothing in these Terms excludes or limits our liability for: fraud or fraudulent misrepresentation; death or personal injury caused by our negligence; or any other liability that cannot lawfully be excluded or limited. If you are a Consumer, nothing in these Terms limits any right or remedy given to you by the mandatory law of your country of residence.

18.7. Specific disclaimers. Subject to §18.4 and §18.6, we are not liable for: loss of Content stored on your device, including through disk failure, theft, deletion, a defect, or a failed update, where you have not exported it (§9); your reliance on AI Output (§11); what public search engines do with queries you allow to be searched (§12); or the content, accuracy, or legality of what you put into the Service.

18.8. Force majeure. We are not liable for delay or failure caused by events beyond our reasonable control, including natural disaster, epidemic, war, terrorism, civil unrest, government action, network or power failure, or the unavailability of third-party AI, payment, identity, or infrastructure services.

18.9. Basis of the bargain. You acknowledge that our pricing reflects the allocation of risk in this section, and that these limits are an essential basis of the agreement between us. Where any limit is held unenforceable, it applies to the maximum extent permitted and the remainder of this section survives.

19. Indemnification

19.1. If you are a Business User, you will indemnify, defend, and hold harmless Karya and its partners, employees, and contractors against all claims, losses, damages, liabilities, costs, and expenses (including reasonable legal fees) arising from: your Content; your Output and how you use it; your breach of these Terms or the Acceptable Use Policy; your breach of applicable law; and your infringement of third-party rights.

19.2. We may assume exclusive defence and control of any indemnified matter, in which case you will cooperate. You will not settle any matter in a way that imposes an obligation or admission on us without our prior written consent.

19.3. This section does not apply to Consumers. A Consumer's liability to us is limited to loss caused by their own breach of these Terms, to the extent provided by applicable law.

20. Privacy & data protection

20.1. Our handling of personal data is described in the Privacy Policy.

20.2. Roles. For account, billing, device, usage, and support data, we act as controller (Data Fiduciary under India's DPDP Act). For the content of your Requests — which we relay to the Model Provider without storing — we act as your processor, and for any personal data about other people that you put into the App, you are the controller.

20.3. Content on your device is not processed by us at all. You are solely responsible for it, including for any personal data about others that it contains.

20.4. DPA. Where you are a Business User and applicable data protection law requires it, we may enter a separate Data Processing Addendum. It applies only once agreed in writing and, once signed, is incorporated into these Terms.

20.5. Your obligations as controller. You warrant that you have a lawful basis and any required notices for personal data about others that you submit in a Request, and that you will not submit government identifiers, payment card data, or children's data to the Service.

20.6. We maintain a current list of our sub-processors, identifying each by name, location, and purpose, and provide it on request — email support@the-karya.com. Business customers under a Data Processing Addendum receive 30 days' notice of any change and a right to object.

21. Suspension & termination

21.1. By you. Cancel your Plan from the Portal at any time. To close your account and have its Gateway record deleted, use Delete account permanently in the Portal or the App. You must confirm the signed-in email address; if 2FA is enabled in the App, you must also complete that check. Deleting the App's local data is a separate action — see §9.3.

21.2. By us — for cause. We may suspend or terminate your access, with notice where practicable, if you breach these Terms or the Acceptable Use Policy, if your payment is overdue beyond the grace period, if required by law, or if your use poses a security or legal risk to us, other users, or third parties.

21.3. Immediate suspension. Where the risk is serious — active abuse, an attack on our systems, illegal use, or a credible legal demand — we may suspend immediately and notify you afterwards.

21.4. Effect. On termination, your Device Keys are revoked and the App can no longer send Requests. Everything on your device stays on your device, readable, searchable, and exportable. Unused Allowance and Top-up balance are forfeited, except where a refund is required by law or where we terminated without cause.

21.5. Deletion. Account deletion removes the live Gateway account, WorkOS identity, inference user and Device Keys. It also cancels an active Razorpay subscription. Razorpay and Karya may retain payment, tax, and accounting records where law requires; those records are not a live KChat account. Limited copies may remain in rolling backups until they rotate. See the Privacy Policy.

21.6. Survival. Sections 5.5, 8, 9.3, 9.6, 11, 16, 18, 19, 22, and 24 survive termination.

22. Governing law & disputes

22.1. Talk to us first. Most problems are solved fastest by email. Contact support@the-karya.com before starting formal proceedings; we will try to resolve the matter within 30 days.

22.2. BUSINESS USERS — governing law and arbitration. These Terms are governed by the laws of India. Any dispute that is not resolved under §22.1 shall be finally resolved by binding arbitration under the Arbitration and Conciliation Act, 1996, by a sole arbitrator appointed by agreement. The seat and venue is New Delhi, India; the language is English; the award is final and binding.

22.3. CONSUMERS — your local law and courts. If you are a Consumer, these Terms are governed by the laws of India, but this does not deprive you of the protection of the mandatory laws of your country of residence. You may bring proceedings in the courts of your country of residence, and we will bring any proceedings against you there. The arbitration provision in §22.2 does not apply to Consumers.

22.4. EU consumers — alternative dispute resolution. EU consumers may also raise a complaint with a competent alternative dispute resolution body in their country. We are not obliged to, and do not commit to, participate in ADR proceedings before any particular body.

22.5. Injunctive relief. Either party may seek urgent injunctive or interim relief from a court of competent jurisdiction to protect intellectual property or confidential information, or to prevent irreparable harm.

22.6. No class actions (Business Users only). Business Users agree to bring claims only in an individual capacity and not as a claimant or class member in any class or representative proceeding.

23. Changes to these Terms and the Service

23.1. We may change these Terms. We will post the updated version with a new effective date and, for material changes, notify you by email or in-product at least 30 days before they take effect (or sooner where a change is required by law or addresses a security or legal risk).

23.2. Continued use after the effective date means you accept the change. If you do not accept it, stop using the Service and cancel before the effective date; where a material change materially disadvantages you and you cancel for that reason, we will refund the unused portion of any prepaid month.

23.3. We may change, add, or remove Service features, and during the beta we expect to do so often. We will not materially degrade a paid feature you are actively using within a paid month without providing notice and, where the change is material and adverse, a pro-rata refund option.

23.4. Previous versions of these Terms are available on request.

24. General

24.1. Entire agreement. These Terms, together with the Privacy Policy, Acceptable Use Policy, Refund & Cancellation Policy, and any applicable Enterprise agreement or Data Processing Addendum, are the entire agreement between us on this subject.

24.2. Severability. If a provision is unenforceable, it is modified to the minimum extent needed or severed; the rest stands.

24.3. Waiver. A failure or delay in exercising a right is not a waiver of it.

24.4. Assignment. You may not assign these Terms without our written consent. We may assign them in connection with a merger, reorganisation, incorporation, sale of assets, or any transfer of the business to a successor entity of any form, on notice to you. If you are a Consumer and an assignment reduces your rights, you may cancel and receive a pro-rata refund.

24.5. Notices. We may notify you by email to your account address or in-product. Notify us at support@the-karya.com.

24.6. Relationship. We are independent contractors. Nothing here creates a partnership, joint venture, agency, or employment relationship.

24.7. Export control and sanctions. You must comply with applicable export control and sanctions laws. You must not use the Service in, or make it available to, a sanctioned territory or a restricted party, or for any prohibited end use.

24.8. Third-party beneficiaries. Except for our partners, employees, and contractors under §18 and §19, these Terms confer no rights on third parties.

24.9. Language. These Terms are made in English, which controls. Translations are for convenience.

25. Contact

Karya New Delhi, India Partnership firm, Reg. No. 3263 of 2026

Purpose Address
General & support support@the-karya.com
Legal support@the-karya.com
Privacy & data requests support@the-karya.com
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